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Analyst 1 Technl Support - Comcast (Jacksonville, FL) buy in US, Free Classifieds Ads

Drafts Comcast Product Introduction, Engineering, Business Unit, or Technical Support areas. Tasks efficiency, productivity, and customer satisfaction. - Participates in product implementation coordination meetings; aggregates and disseminates information for learning across Technical Support centers and field engineering. - Builds, maintains, and formats the database for Technical Support-essential information created and stored in the national document repository for communication and dissemination. - Assists in the creation and development of analytical tools, processes, or provisioning system solutions. Performs root-cause analysis, enhances automation, and develops operational metric strategies. - Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. - Other duties and responsibilities as assigned. Required Skills: - Bachelors Degree or Equivalent - Generally requires 0-2 years related experience Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer. Source:
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